Managed Services

Many organisations are happy to manage their own cloud infrastructure. However, for organisations that want to focus on core business, we can provide a fully Managed Service.

Our Managed Service offerings are customised to suit the needs of each organisation and may include:

  • System Monitoring: Automated monitoring and alerting for your systems improves reliability and allows for proactive intervention to address issues before they become a problem.
  • Updates and patching for Virtual Machines: Keeping your Virtual Machine operating system up to date with the latest patches and updates it critical to the security and smooth operation of your IT systems.
  • Troubleshooting system issues: Tracking down issues can be difficult and time consuming. Our experienced Support Engineers can help you resolve technical issues quickly and efficiently.
  • Security Services: We can provision and manage firewall services either at your office or as part of our Private Cloud hosting.
  • Backup and restore: Keeping your data backed up is critical for your business. Backups can be scheduled daily or even hourly depending on your requirements. We can also provide offsite backups to ensure your data is held in different geographical locations
  • Telephone, Skype, Zoom and/or email support: Get support using a variety of transports depending on your specific needs.
  • Service Level Agreements: We can tailer a Service Level Agreement (SLA) to suite the needs of your organisation.

And all our services come with 100% Australian Support!

To find out more, contact us today.